We have seen article after article about the fact that tech companies struggle with diversity at all levels of hiring, leading to toxic cultures for minorities (i.e. pre-2017 Uber). Even the algorithms and AI that underpin these products can have racial or gender biases, with embarrassing outcomes.
One topic that has been absent from this conversation is diversity and representation in early product testing. This stage of product development is hugely influential to the direction of a product, as well as who it ultimately serves. For example, if the majority of people who use a brand-new product are